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  • Weeknotes 28 October-1 November

    Posted on: - On blog: Service Transformation

    Things have been getting spooky in the Service Design team this week. Delve into our Shrieknotes to catch up with our ghastly goings-on.

  • Weeknotes 21-25 October

    Posted on: - On blog: Service Transformation

    There's a lot going on in the Service Design team. Find out what we've been up to this week.

  • I'm leaving Essex but staying Agile

    Posted on: - On blog: Service Transformation

    Gentle nudging, heavy punning and getting things done: departing delivery manager, Matt Cole, talks about what he's learned being part of an Agile team.

  • Weeknotes 14-18 October

    Posted on: - On blog: Service Transformation

    This week we've been sketching out our vision for the team. Find out what else we've been up to.

  • Weeknotes 7-11 October

    Posted on: - On blog: Service Transformation

    Weeknotes has iterated. Have a nosy at what we've been up to, and see what you think.

  • Weeknotes 30 September-4 October

    Posted on: - On blog: Service Transformation

    October's arrived and we're saying some goodbyes, as well as doing a whole heap of interesting stuff. Find out what we've been up to.

  • The Birthday Paradox and the Football Enigma

    Posted on: - On blog: Insight Blog

    As sure as eggs is eggs, every person reading this is one year older than they were last year. We all have birthdays. And this is the 1st birthday for this blog. And to begin with I’d like to talk …

  • Weeknotes 23-27 September

    Posted on: - On blog: Service Transformation

    This week we’ve continued to think about accessibility, celebrating how far we’ve come and recognising what more there is to do. As we shared last week, essex.gov.uk now has a fabulous accessibility score of 99.6%.

  • The Art of Statistics

    Posted on: - On blog: Insight Blog

    I’ve heard many statistical experts exclaim that ‘Statistics is an art!’ This being usually in reference that, like with artistic techniques, there is not one definitive rulebook which details all statistical techniques and how to apply them in every type …

  • Empathy across systems, design thinking and beyond

    Posted on: - On blog: Service Transformation

    We're used to thinking about what users need, but could there be something else missing from our systems, designs and even working relationships? Bhupinder explains.

  • Weeknotes 16-20 September

    Posted on: - On blog: Service Transformation

    Some user-research synthesis has set the post-its swirling in Chelmsford this week. Find out what else we've been up to.

  • Weeknotes 9-13 September

    Posted on: - On blog: Service Transformation

    While the temperature has cooled down this week we’ve just been warming up in the office, with the team busy in workshops, user research interviews and all manner of other things in-between.

  • Weeknotes 2-6 September

    Posted on: - On blog: Service Transformation

    There’s a bit of a bite back in the air in Chelmsford, and we’ve plenty to get our teeth into. See what we've been up to this week.

  • Weeknotes 26-30 August

    Posted on: - On blog: Service Transformation

    A short week means a mini weeknotes. Find out what we've been up to.

  • Weeknotes 19-23 August

    Posted on: - On blog: Service Transformation

    This week we've been iterating, ideating and educating. Find out more.

  • Training at the Essex Centre for Data Analytics: A view from the Chief Scientific Adviser to ECC

    Posted on: - On blog: Insight Blog

    The Essex Centre for Data Analytics combines data with the experience of people and communities across Essex in order to create powerful insight and inform policy decisions. The Data in ecda is much more than a large collection of numbers …

  • Weeknotes 12-16 August

    Posted on: - On blog: Service Transformation

    This week we've been helping Essex say what it means, with well-structured, clear content. Find out what else we've been up to.

  • Weeknotes 5-9 August

    Posted on: - On blog: Service Transformation

    Summer's here in all its stormy glory, bringing lots of exciting opportunities, and some unique problems for the team to solve. Find out what we've been up to.

  • Weeknotes 29 July-2 August

    Posted on: - On blog: Service Transformation

    With new projects coming to fruition, we're thinking about how to harvest our team's talents. Find out what we've been up to.

  • Weeknotes 22-26 July

    Posted on: - On blog: Service Transformation

    We've had a scorching week in the Service Design team. Find out what we've been up to.

  • Weeknotes 15-19 July

    Posted on: - On blog: Service Transformation

    From spaghetti towers to rhymetime, it's all been fun and games this week. Find out what we've been up to.

  • Data can’t solve your business problem, but people can

    Posted on: - On blog: Insight Blog

    On 26th June colleagues from Essex County Council, Essex Police, and University of Essex took ecda to the Catalyst Conference. This event reflected on the work of the Catalyst Project, showcasing the progress of the collaborative initiatives and highlighting the future potential for analytics in local government. This is the second instalment of the trilogy… ‘PEOPLE’.

  • From market to user research

    Posted on: - On blog: Service Transformation

    Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.

  • Weeknotes 8-12 July

    Posted on: - On blog: Service Transformation

    Now that essex.gov.uk has gone live and people can relax a little bit (only a little mind, there’s still plenty to do) a few members of the team have taken the chance for a much-deserved break.

  • Without reflection, does anything ever get any better?

    Posted on: - On blog: Insight Blog

    In life we perform a series of actions that allow us to achieve a number of different tasks or activities that contribute to an overall goal. Whether it might be taking the food waste out to the green bin, walking the dogs, or even travelling into work. But how many times in an actual day do we reflect???

  • Weeknotes 1-5 July

    Posted on: - On blog: Service Transformation

    Life in the post go-live era is looking pretty good. Find out what we've been up to this week.

  • Data: A New Hope

    Posted on: - On blog: Insight Blog

    On 26th June colleagues from Essex County Council, Essex Police, and University of Essex took ecda to the Catalyst Conference. This event reflected on the work of the Catalyst Project, showcasing the progress of the collaborative initiatives and highlighting the future potential for analytics in local government.

  • Weeknotes 24-28 June

    Posted on: - On blog: Service Transformation

    It's been a momentous week for the Service Design team, and we've got somebody we'd like you to meet.

  • Futures Academy…The future ways of working?

    Posted on: - On blog: Insight Blog

    Futures Academy has allowed a cohort of people to explore and undertake alternative methods of working instead of traditional ‘go to’, ‘same old’ project team activities.

  • Weeknotes 17-21 June

    Posted on: - On blog: Service Transformation

    This week we've been moving forwards and looking back. It's less dangerous than it sounds, take a look.

  • Prototyping a service pattern library

    Posted on: - On blog: Service Transformation

    In our fourth service patterns installment, we look at prototyping our 'check something' pattern and start work on our service patterns library.

  • Weeknotes 10-14 June

    Posted on: - On blog: Service Transformation

    This week we've been thinking about testing, training and best practice. We've also had some friends over. Find out all about it.

  • Do we need to change the way we do change?

    Posted on: - On blog: Change Blog

    Leading Greater Essex (#LGE2019) participants are helping us find out. Do you mind when the things that you are used to, change? Many people hate change - especially at work. It’s unsettling. We can lose confidence and can feel a …

  • Be part of the equation

    Posted on: - On blog: Insight Blog

    The last few years of hard work by Essex Partners this week culminated in the official launch of the Essex Centre for Data Analytics (ECDA) at NESTA’s City Data Conference.

  • Weeknotes 3-7 June

    Posted on: - On blog: Service Transformation

    This week we've been pushing for go-live and looking to the future. See what we've been up to.

  • LARIA: we came, we saw, we learned

    Posted on: - On blog: Insight Blog

    As a team we place a great deal of focus of learning. We are always looking for opportunities to learn, and one such chance comes from the LARIA annual conference. Our last blog post talked about the awards we won at the conference. But what else happened there and what did we learn?

  • Weeknotes 27-31 May

    Posted on: - On blog: Service Transformation

    A supersonic round up of what we've been up to this week. Come and see - we've been busy.

  • Hot desks, cool space

    Posted on: - On blog: Service Transformation

    With more work and a growing team, we found a user-centred approach to getting the most out of our workspace.